How does Shipping work?
|Shipping from Miami, FL
First Class Mail or Priority Mail
|Type of Order
|Ready Made Items
||5 - 7 business days
|Made to Order Items
||2 - 5 weeks
|Custom Order Items
||4 - 8 weeks
Our preferred shipping method is USPS First Class Mail (unless otherwise requested).
Prices are determined by USPS based on weight and distance.
**** Due to COVID-19 shipping times may vary.****
Ready made items ship within 5-7 days of purchase.
Made-to-Order items may take 2-5 weeks to create, based on the number of orders ahead of yours.
Custom Orders usually take 4-8 weeks, depending on the number of orders ahead of yours.
All orders within the US should arrive within 3-7 days from the date of shipment. Unless priority or express mail is selected at checkout.
All USPS orders include tracking information. Once shipped, you will receive a tracking number to track your package.
We do ship internationally; however, please contact us to discuss shipping costs (or availability) for your country.
Please be sure to double check your shipping address. SOLSVN does not take responsibility for shipments sent to the wrong mailing address.
Returns + Exchanges
Due to the energetic nature of our healing peaces
ALL SALES ARE FINAL.
Please be sure that you resonate with the peace before purchasing. Choosing the right crystal should be an intuitive process, go with what feels right.
If you have any questions and/or concerns about an energy peace, please feel free to contact us.
This website is operated by SOLSVN. SOLSVN offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. The following terms and conditions may be amended or modified at anytime without any prior notice to an individual. By using this site, you acknowledge & agree to these terms and conditions. If you would like any further information or clarification of these terms and conditions please contact us.
SOLSVN has done the best to display as accurately as possible the colors of the products and structure shown on the web site.
All items are handcrafted. Due to the nature of handcrafted, each item may come with minor flaws and variations from the item that is shown in the product picture. Please take this into consideration prior to purchasing. Although we make every effort to keep sufficient stock of listed items on our site, occasionally we do sell out of certain products and sizes. If we are out of stock on an item you have ordered, we will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation.
All prices are shown in United States Dollars (USD). Each $ symbol refers to a price in USD. Prices are subject to change without any notice at the sole discretion of SOLSVN. Should a price change for any item that you may have added to your shopping cart before checking out, the price will automatically be adjusted.
SOLSVN has provided information on the website as accurately as possible. We will take all reasonable care – in so far as it is in our power to do so – to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.
Our domain www.solsvn.com is provided to you AS IS and on AS AVAILABLE basis for you to use at your own risk. We do not make nor imply any warranties about its functionality or availability. SOLSVN, or any of its shareholders, officers, directors or employees shall not be liable for any damages of any kind related to your ability or inability to use this site, equipment malfunction, software malfunction, computer viruses.
Copyright and Intellectual Property of this website are owned by SOLSVN.
All trademarks, service marks and photography are the property of SOLSVN. No use of these may be made without prior written consent. We understand however that our images may be used on personal blogs as long as credit is given to SOLSVN with a link to our blog or website.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SOLSVN SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF ANY FUNDS, TANGIBLE OR INTANGIBLE, LOSS OF PROFITS, GOODWILL, USE, DATA OR ANY OTHER LOSSES RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE USE OR PARTICIPATION IN ANY THIRD PARTY PRODUCT OR SERVICE OR OTHER SITES; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY YOU MAY ACCESS THROUGH THE SERVICE; OR (iv) ANY OTHER MATTER RELATING TO THE SERVICE.
SOLSVN complies with the Children's Online Privacy Act. Our Site (and links that may be available through our Site), are not intended for persons under the age of eighteen (18). We do not knowingly collect information from such persons.
PERSONAL IDENTIFICATION INFORMATION
SOLSVN may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
SOLSVN PROPRIETARY RIGHTS:
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service or the Site. You acknowledge that the Site and the Service contains copyrights, trademarks, service marks, or other intellectual property of SOLSVN. Unless specifically stated otherwise, SOLSVN owns the copyright to the Site, all images on the Site and on all jewelry designs as well as the rights in several trademarks. You agree not to infringe upon SOLSVN intellectual property rights in any manner.
DISCLAIMER OF WARRANTIES:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. SOLSVN EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOLSVN MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SOLSVN OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
HOW WE USE COLLECTED INFORMATION
SOLSVN collects and uses Users personal information for the following purposes:
• To process transactions
SOLSVN may use the information Users provide about themselves when placing an order only to provide service to that order. SOLSVN does not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability so some of the above limitations may not apply to you.
You agree to release, indemnify, defend, and to hold SOLSVN and its subsidiaries, affiliates, officers, agents, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs regarding your breach of the Terms and/or any claim or demand made by any third party due to or arising out of your use of the Site or Service or your violation or alleged violation of any rights of another.
The Terms constitute the entire agreement between you and SOLSVN, superseding any other agreements or understandings between you and SOLSVN. The Terms and the relationship between you and SOLSVN shall be governed by the laws of the State of Florida and you agree to submit to the exclusive jurisdiction of the federal and state courts located in Miami, Florida. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.